Please read these Terms and Conditions (“T&Cs”) carefully before using our website https://bespokefeed.com/ (“Website”) or purchasing any services, digital products, or resources from Bespoke Feed Digital Solutions (“we”, “us”, “our”). By accessing the Website or purchasing any of our services or products, you agree to be bound by these T&Cs.

If you do not agree with these T&Cs, please do not use the Website or purchase our services.

1. Definitions

“Services” means all Dubsado and ClickUp workflow builds, automations setup, systems consulting, audits, strategy sessions, onboarding, and any related implementation work.

“Digital Products” means any templates, online-access content, downloads, tools, dashboards, or digital resources available for purchase.

“Blog Content” means articles, tutorials, resources, and content published on our Website.

“Affiliate Links” means third-party product or service links where we may earn a commission.

“Client”, “User”, “You” means the individual or business accessing the Website or purchasing services/products.

2. Eligibility

By using our Website or purchasing Services, you confirm that you are:

• At least 18 years old
  
  
• Legally able to enter into a binding contract
  
  
• Acting on behalf of yourself or your business with authority to do so
  
  

3. Service Terms (Dubsado & ClickUp Automations)

3.1 Scope of Work

Upon purchase, you will receive access to onboarding forms or instructions to begin the project. You agree to provide necessary information, system access, and approvals in a timely manner.

Delays in providing information may delay delivery times.

3.2 Access to Your Accounts

To complete your systems setup, you may grant us temporary access to tools such as:

• Dubsado
  
  
• ClickUp
  
  
• Email marketing platforms
  
  
• Website or hosting logins
  
  
• CRM or scheduling tools
  
  

We will only access what is necessary for your project and will delete all access credentials at project completion unless we agree otherwise.

3.3 Revisions

Unless otherwise stated in your package, your service includes reasonable revisions. Revisions must be requested within the specified project window.

3.4 Service Delivery

Service timeframes are estimates. Delays may occur due to missing information, platform issues, or unforeseen technical problems.

4. Digital Products

Upon purchase, you receive a non-exclusive, non-transferable license for personal or internal business use only.

You may not:

• Resell
  
  
• Share
  
  
• Distribute
  
  
• Give away access
  
  
• Claim the material as your own
  
  

Digital products are delivered electronically and cannot be returned.

5. Refunds & Cancellations

5.1 Services

Due to the nature of custom and digital work:

No refunds are provided for any services once work has begun or access has been granted.

If you choose to discontinue a project early, no partial refunds will be issued.

5.2 Digital Products

Digital products are non-refundable once accessed or downloaded.

5.3 Subscription Items

If any ongoing services or resources are offered on a subscription basis:

• You can cancel at any time
  
  
• You will retain access until the end of the billing period
  
  
• No refunds for unused time
  
  

6. Website Use & Behaviour

By using our Website, you agree:

• Not to misuse or hack the Website
  
  
• Not to share login access (if provided)
  
  
• Not to distribute or copy Website content without permission
  
  
• Not to use our content to train AI or generate derivative works
  
  

We may suspend or block your access at our discretion if misuse occurs.

7. Community Conduct (If Applicable)

If you join a community, group, or program connected to our services, you agree to:

• Respect all members
  
  
• Not harass, bully, or intimidate
  
  
• Not promote competitor services
  
  
• Not record or redistribute private group content
  
  

We may remove any user who violates these expectations without refund.

8. Intellectual Property

All content on the Website including blog articles, templates, workflows, graphics, code, digital products, course materials, and branding remains our intellectual property.

You may not:

• Copy
  
  
• Reproduce
  
  
• Modify
  
  
• Publish
  
  
• Distribute
  
  
• Sell
  
  
• Create derivative works
  
  

without written permission.

Client Systems Exception

Work created specifically for your Dubsado or ClickUp account (such as automations, forms, templates, workflows) becomes yours to use. However, the strategy, methodology, and frameworks used to create them remain our IP.

Feedback or Testimonials

If you provide feedback, testimonials, or tag us online, you grant us permission to feature it in our marketing materials.

9. Affiliate Links & Third-Party Products

Our Website and blog may contain affiliate links. This means we may earn a commission if you purchase through those links, at no extra cost to you.

We are not responsible for:

• The actions of third-party websites
  
  
• Their content, pricing, policies, or data handling
  
  
• Any issues arising from purchases through such links
  
  

You should review the relevant third-party’s terms before purchasing.

10. Disclaimers

10.1 General Disclaimer

All Website content including blog posts, tutorials, resources, and system advice is for educational and informational purposes only.

10.2 Not Professional Advice

We do not provide:

• Legal advice
  
  
• Accounting advice
  
  
• Tax advice
  
  
• Medical or psychological advice
  
  

You are responsible for seeking appropriate professional support where needed.

10.3 No Guarantees

We do not guarantee:

• Specific business results
  
  
• Increased revenue
  
  
• Lead generation
  
  
• Client conversion
  
  
• System performance beyond our control
  
  

Your outcomes depend on your own implementation, market conditions, and business decisions.

11. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages
  
  
• We do not guarantee uninterrupted Website access or error-free performance
  
  
• Our total liability for any claim is limited to the amount you paid in the 12 months preceding the claim
  
  

You agree to use the Website and Services at your own risk.

12. Changes to Terms & Services

We may update these T&Cs from time to time. The “Last updated” date reflects the version.

We will notify you of material changes via:

• Email (if you are a client), or
  
  
• A notice on the Website
  
  

Continuing to use the Website or services constitutes acceptance of the updated terms.

13. Governing Law

These T&Cs are governed by the laws of England & Wales.

You agree to submit to the non-exclusive jurisdiction of the courts of England & Wales for any disputes arising from these terms.

14. Miscellaneous

• If any clause is deemed unenforceable, the rest remains valid
  
  
• These T&Cs form the entire agreement between us
  
  
• Any waiver must be in writing to be effective
  
  
• Nothing in these terms affects your statutory consumer rights
  
  

15. Contact Us

If you have questions regarding these Terms & Conditions, you may contact us at:

Bespoke Feed Digital Solutions
Email: phoebe@bespokefeed.com

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